Stop doing admin at night just to keep your business moving
Take the admin load off
Customer contact, follow up, scheduling and quoting stop eating into your evenings.
Keep the work moving
The next step stays clear, so jobs, quotes and invoices do not drift.
Stay in control
You keep approvals where they matter, then increase automation only when you are ready.
Choose the best starting path for where you are now
Back Office Support
A practical starting point for sole traders who want help with calls, emails, follow up, reminders and invoicing without changing how they work day to day.
Talk through my setup
Startup Growth Support
A practical starting point for startups that need stronger follow through, cleaner organisation and more capacity before growing the team further.
Plan my startup setup
Next Stage Support
When your business is growing and you need more structure, we can expand into stronger team support, clearer ownership and better visibility.
See the next stage
Everything is implemented for you after consultation. We set it up, launch it with you and tune it around how you work.
Use the tools you already love
Score
Complete Client CRM
Central CRM and measurement layer that keeps ownership, pipeline and progress visible across the business.
- Live pipeline visibility
- Performance tracking
- Single source of truth
Pulse
AI Emails
Inbox and follow-up rhythm that prevents enquiries from going cold and protects response standards.
- Fast first response
- Consistent follow up
- Escalation triggers
Vox
AI Calls
Voice reception and call capture that turns conversations into clean actions and next steps.
- Live call handling
- Structured notes
- Clear handoff
Motif
Quotes & Proposals
Proposal and pricing flow that gives your team a reliable way to quote quickly and consistently.
- Standalone launch option
- Faster quote turnaround
- Approval checkpoints
Tempo
AI Scheduling
Scheduling and reminders that reduce missed deadlines and keep customer commitments on track.
- Calendar discipline
- Reminder continuity
- Task ownership
Conductor
Meeting Actions
Converts meetings into practical plans with owners, dates and clear follow-through.
- Action extraction
- Owner assignment
- Decision capture
Ledger
Billing & Collections
Billing and collection support that protects invoicing rhythm and helps improve cashflow reliability.
- Billing readiness
- Collection cadence
- Cashflow protection
Applaud
Daily Capture
Captures notes from calls and updates through the day, then converts detail into action.
- Continuous note capture
- Action conversion
- Less missed detail
No new system to learn, no extra chaos to manage
Email, phone and WhatsApp
You can keep using familiar tools instead of bouncing between complicated platforms.
Ask your team like real staff
Want to know if a customer has paid, what jobs are booked, or whether a quote has gone out? Just ask.
Support without friction
The point is to make the business easier to run, not give you another system to babysit.
A simple rollout that fits around your business
Step 01
We learn how you work
You tell us how your business runs today, where the pressure is and what is slowing you down.
Step 02
We set up the support
We align the right AI support around your business, your tone and the way you already work.
Step 03
You stay in control
We start safely, keep approvals where needed and help you build confidence before expanding.
What this actually changes for you
The goal is simple: less admin pressure, fewer dropped balls and more time to do the work that pays.
More time back
Spend less time on admin and more time on delivery, customers and family.
Fewer missed opportunities
Calls, emails, quotes and follow up keep moving, so work does not go quiet.
Control without overload
You get support in the background, without creating more systems or more chaos.
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Better websites
Improve trust and conversion with a cleaner, harder working website.
More enquiries
Bring in the right leads with stronger targeting, tracking and follow through.
Cleaner onboarding
Start each client relationship with less friction and clearer next steps.
A smarter growth plan
When you are ready, we can shape the next step around growth, support and capacity.
Sole trader and startup
questions before
you start.
Need a quick answer?
03300 244 940No. Ostina works through the tools you already use, like email, phone and WhatsApp, where possible.
Yes. This is one of the best fits for sole traders. It gives you back office support without needing to hire a full admin team first.
Customer calls, replies, reminders, quotes, invoices, payment follow up and day to day organisation are all common starting points.
Yes. We start with safe approvals where needed, then increase automation only when you are happy with the results.
Yes. Less admin pressure means more time for paid work, better follow through and more room to scale.
Get your time back and keep the business moving
